Your Privacy Is Our Priority

This Privacy Policy ("Policy") is issued by the gtv99 platform ("Platform", "we", "our") and applies to the website https://gtv99.lat and all related services. This Policy applies to every registered member and visitor who uses our services from Bangladesh.

By accessing our platform or creating an account, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform and contact our support team.

gtv99 believes that user privacy is a fundamental right. We commit that your personal information will never be sold or transferred to third parties unnecessarily. This Policy is reviewed and updated regularly — the latest version is always available on this page.

gtv99 collects only the information necessary to run our services smoothly and improve your experience. The categories of information collected are described in detail below.

2.1 — Information You Provide Directly

Information you provide directly when you create an account, make a deposit or withdrawal, or contact us:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — you must be 21 years of age or older)
• Payment method details — relevant information for bKash, Nagad, Rocket, Upay or bank accounts
• Identity verification documents (such as national ID number) — for security and compliance purposes
• Contact details and messages provided through support requests

2.2 — Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser type, version, and operating system
• Your session activity — which pages you visited and how long you stayed
• Login times and activity history on the platform
• Data collected through cookies and similar tracking technologies

2.3 — Transaction-Related Information

• Deposit and withdrawal amounts, dates, and methods
• Bonus and promotion usage history
• Betting and gaming activity records

gtv99 uses the information collected only for the purposes described below. We will never use your information beyond these purposes.

gtv99 does not sell your personal information to third parties. However, in certain situations, limited information may be shared with trusted partners to maintain service quality.

4.1 — Service Provider Partners

The following categories of service providers may access limited data to carry out operations:

• Payment processing organizations — bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification agencies (for KYC / AML compliance)
• Technology and hosting organizations that support platform operations
• Game software providers (including Pragmatic Play, Spribe, JILI, PG Soft) — limited gameplay data only
• Cybersecurity and fraud prevention organizations

These partners are contractually bound to use data only for the specified purpose and to adhere to our privacy standards.

4.2 — Legal Obligations

Information may be disclosed in the following circumstances where legally required:

• To comply with court orders or judicial directives
• In response to lawful requests from government investigative agencies
• To comply with anti-money laundering (AML) and counter-terrorism financing regulations
• To protect the lawful rights of ourselves or other users

4.3 — Business Transfers

In the event of a merger, acquisition, or asset sale, user data may be transferred. In such circumstances we will provide advance notice, and the new controller will maintain the same privacy standards.

Our platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve our services.

5.1 — Types of Cookies

• Essential Cookies: Required to maintain login sessions and run core functions. These cannot be disabled.
• Functional Cookies: Remember language preferences, settings, and relevant features. Active with your permission.
• Analytics Cookies: Collect page visit statistics to help improve the platform. Anonymous data is used.
• Security Cookies: Used for account protection and fraud detection.

5.2 — Cookie Controls

You can control or delete most cookies through your browser settings. However, disabling essential cookies may disrupt certain key platform functions — such as the ability to log in.

Most major browsers (Chrome, Firefox, Edge, Safari) provide detailed guidance on managing cookies on their help pages.

gtv99 has adopted industry-standard technical and administrative measures to protect your personal information.

• SSL Encryption (SSL/TLS): All data transmission between your browser and our servers is secured with 256-bit encryption.
• Data-at-Rest Encryption: Stored sensitive data is kept in an encrypted state.
• Two-Factor Authentication: Two-factor authentication is available to add an extra layer of security to your account.
• Restricted Access: Only authorized personnel who need access to fulfill their responsibilities can access user information.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
• Firewall & Cyber Protection: Advanced firewall and DDoS protection measures are in place.
• Secure Payment Gateway: All financial transactions are processed through PCI-DSS compliant payment processing.

gtv99 retains your personal information only for as long as it is necessary or legally required.

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records and identity verification documents are generally retained for a specified period in line with regulatory requirements.
• Marketing Data: Removed from marketing lists as soon as consent is withdrawn.
• Customer Service Communications: Support tickets and chat history are retained for a defined period.
• Banned Account Data: May be retained for an extended period to prevent fraud.

After the defined period, data is securely deleted or anonymized.

Every user of the gtv99 platform holds certain fundamental rights over their personal information. These rights are described in detail below.

8.1 — Right of Access & Data Provision

You may request at any time what information we hold about you. We will provide a detailed report within a reasonable timeframe.

8.2 — Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly from your account settings.

8.3 — Right to Erasure

In certain circumstances you may request that your information be deleted. However, information related to legal obligations, financial transaction records, or ongoing investigations may not be immediately erasable.

8.4 — Right to Object to Processing

You can object to data processing carried out on the basis of legitimate interests. You have the right to opt out of marketing communications at any time.

8.5 — Right to Data Portability

You can request to receive the information you have directly provided in a structured, machine-readable format.

gtv99 is an adult platform. Our services are intended only for individuals aged 21 or above. We do not knowingly collect any information from minors.

Age verification is in place during the registration process. If we are informed or detect that a person under the age of 21 has created an account, we will immediately close that account and delete the associated information.

If you become aware of an account belonging to a minor, please contact us immediately.

This privacy policy may be updated from time to time due to service improvements, legal changes, or other reasons. In the event of any significant changes, we will take the following steps:

• The updated policy will be published on this page
• A notice will be sent to registered members via email or on the platform
• For important changes, consent may be requested again at the time of login

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.