Legal Document

gtv99 Terms & Conditions

This document sets out all the conditions, rights, and responsibilities for using the gtv99 platform. Please read it in full before using the service.

Last Updated: These terms and conditions are updated from time to time. Users are advised to visit this page regularly.

Welcome to gtv99. These terms and conditions ("Terms") apply to the use of the gtv99 platform and all its services. When you create an account, log in, or use any service on gtv99, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please do not use our services.

Important: gtv99 is for individuals aged 21 and above only. Use of the platform by minors is strictly prohibited.

Definitions & Interpretations

The following terms used in these Terms and Conditions are defined below:

  • "Platform" refers to the gtv99 website, application, and all services under it.
  • "User" refers to any person who has created an account on the platform or is using its services.
  • "Account" refers to a user's registered profile that provides access to the platform.
  • "Bonus" refers to any promotional reward or offer provided to users by gtv99.
  • "Wagering Requirement" refers to the amount that must be wagered before a withdrawal can be made from a bonus.
  • "Services" refers to online betting, casino games, slots, and all related activities.

Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 years of age to create an account and use the services on gtv99. gtv99 reserves the right to cancel the account of any minor at any time.

2.2 One Account Per User

Each user may operate only one account. If a single person is found to have multiple accounts, all accounts will be suspended immediately and all balances may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. We reserve the right to close an account if false information is provided.

2.4 Identity Verification

gtv99 may request documents for identity verification at any time. Withdrawals may be held until verification is complete.

Deposit & Withdrawal Policy

3.1 Deposit Methods and Minimum Amount

The following payment methods can be used to deposit funds on gtv99: bKash, Nagad, Rocket, Upay and Bank Transfer. The minimum deposit amount for each method is ৳300.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. However, additional time may be required for identity verification or security-related reasons.

3.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Funds deposited into an account can only be returned via the same payment method used to make the deposit. Withdrawals to third-party accounts are not permitted.

Bonus & Promotion Policy

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. A deposit of ৳32,000 or more will earn the maximum bonus of ৳15,000, giving a total balance of ৳47,000.

4.2 Wagering Requirement

A 25x wagering requirement applies to the bonus amount. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered to withdraw bonus winnings.

4.3 Bonus Abuse

If a user attempts to abuse the bonus system, manipulate betting patterns, or circumvent bonus conditions through coordinated accounts, gtv99 reserves the right to cancel the bonus and suspend the account.

4.4 Bonus Expiry

Each bonus has a specific validity period that is communicated at the time the bonus is offered. If the wagering requirement is not met within the specified time, the bonus will be cancelled.

VIP Program & Cashback

gtv99's VIP program has five tiers. Weekly cashback is provided at each tier:

  • Bronze: Up to 0.2% weekly cashback
  • Silver: Up to 0.5% weekly cashback
  • Gold: Up to 0.7% weekly cashback
  • Platinum: Up to 1.0% weekly cashback
  • Diamond: Up to 1.2% weekly cashback

VIP tier progression depends on gaming activity and consistency. gtv99 reserves the right to change the cashback amounts and conditions at any time.

Prohibited Activities & Account Suspension

The following activities are strictly prohibited on the gtv99 platform:

  • Operating an account in a fraudulent or illegal manner.
  • Using bots, automated software, or artificial intelligence to place bets.
  • Attempting to access or hack another user's account.
  • Operating multiple accounts from the same device or network.
  • Using the platform for money laundering or illegal transactions.
  • Intentionally exploiting technical vulnerabilities in the platform.

If a user is found to be involved in any of the above prohibited activities, gtv99 reserves the right to immediately close the account and forfeit all balances.

Betting & Gaming Rules

7.1 Finality of Bets

Once a bet is confirmed, it cannot be cancelled. If a bet is voided due to a technical error, the full stake will be refunded.

7.2 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. Markets and odds are subject to change and may be updated before an event begins.

7.3 Casino & Slots

gtv99's casino section offers live casino, slots, and other games. Each game has its own rules, which are displayed on the game page.

7.4 Technical Issues

If a bet remains incomplete due to a technical error, disconnection, or software issue, gtv99 will investigate the situation and make a decision. That decision will be considered final.

Privacy & Data Protection

gtv99 is fully committed to protecting the personal information of its users. Our platform uses SSL encryption technology to keep all data secure. We never sell personal information to third parties or share it without authorisation.

For detailed information on how data is collected, used, and protected, please read our Privacy Policy.

Responsible Gaming Policy

gtv99 is committed to responsible gaming. We believe entertainment should be enjoyable and never harmful. We offer the following features:

  • The ability to set deposit limits.
  • A self-exclusion option.
  • Session time reminders.
  • 24/7 live chat support.

If you or someone you know is affected by a gambling problem, you can find help on our Responsible Gaming page.

Limitation of Liability

gtv99 will not be held responsible for the following:

  • Any loss caused by a user's internet connection issues.
  • Delays caused by the failure of third-party services or payment gateways.
  • Service interruptions caused by unexpected technical errors.
  • Losses arising from a user's own negligence or failure to comply with the Terms.

gtv99 always strives to ensure a safe and fair environment. If any issue arises, please contact our support team immediately.

Changes to Terms

gtv99 reserves the right to modify or update these Terms at any time. For significant changes, users will be notified via a notice on the platform or to their registered email address.

If a user continues to use the platform after updated Terms have been published, they will be considered to have accepted those updated Terms.

You are advised to visit this page regularly to stay updated on the latest version of the Terms.

Dispute Resolution & Applicable Law

If a dispute arises between gtv99 and a user, an attempt will first be made to resolve it through discussion. To resolve any dispute, please contact our support team — they are available 24 hours a day, 7 days a week in both Bengali and English.

gtv99's decisions will be considered final and binding — unless proven otherwise. We are always committed to fair play and protecting user rights.

Support

Have a question about the Terms?

Our support team is available 24/7 to help you. For any questions or issues, contact us through the following:

Live Chat — Support available 24/7 in Bengali and English